Frequently Asked Questions

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General information

We offer crypto currency wallet for everyone, no matter you know nothing about crypto currency or you are crypto professional, you will enjoy the quick payments to your friends and partners without any commissions.
Our team brings together finance professionals, software developers, profesioonal designers and marketing gurus.
Ease of use, iron clad security and complete customer anonymity are at the base of every product we build.
Setting up an account is very easy and it’s completely FREE.
To sign up go to the Sign-up Form and fill it out. Enter all required information and click on the Sign Up button. After that you will be able to log in to your wallet.
You can be everywhere in the globe and operate our service. No limits by country or by age.
To cancel your account please login to your account and click on Account and then Delete Account. Then click on the link Click here to delete your account. Then click Ok to confirm the account deletion. After that all your content, including user information and logs, will be permanently removed from our server.
With our software you can send your crypto currency anywhere it is accepted.
Before sending funds you have to make sure that you are sending right currency to right address. Sending crypto currency is irreversible and your funds may get lost.
To send cryptocurrency, click on the Send from the top menu and select a crypto currency that you want to send.
You can choose Bitcoin or Litecoin.
Enter destination address, enter amount, and then click on the Send button.
Once funds have been sent, there is no way to revert them.
All send funds requests are processing instantly.
First, you have to obtain an address to receive money. Click on the Receive from the top menu. Select the crypto currency that you want to receive.
You can choose Bitcoin or Litecoin.
Then click on the Copy Address button. Forward the address to the sender and use that address to send funds to your wallet.


Open the Account Information Reminder web page and type your login name. Then you will be asked a security question; if the answer if correct you will obtain access your account.


Our technical staff answers your question 7 days a week, from 10am till 6pm EST.
We do not have a phone number and do not provide phone support. If someone calls you claiming to be from us, then you can assume that they are attempting to scam you.
We only provide customer support via the help form. Please submit all support requests via Contact Us form from the Help menu.


Yes, if somebody signing up on this website through your referral link, he or she becomes your referral. You will get paid 12% commission from every purchase they made.
The referrals stay with you forever.
Inviting your friends is very simple; just give them your affiliate link:

Invite referrals and get revenue from every transaction they made.
The tracking software uses combination of cookies and IP address to track referrals for best possible reliability.
When visitors follow your referral link to sign-up, our site saves all of them as your referrals.
This process is absolutely automatic. All your referrals will be properly tracked.
Yes, you can invite your family members and friends by sending them your referral link. You will get paid 12% commission from every purchase they made.
No, there is only one Level of referrals and commissions.